It isn't often that your favorite place to grab a burger impresses you at a time when you aren't putting food in your mouth, but that is exactly what happened to me today when I received an email asking me to call the manager of Bare Burger.
A little background information might help the story at this point - the other day I did my typical rainy day activity, and ordered a delicious burger from Bare Burger located on LaGuardia Street down in the Village here in NYC. As always, the food that showed up was phenomenal. Less impressive was the fact that it was not the food that I ordered. The best part about getting grub from a place like Bare Burger is that you cannot really go wrong with anything on the menu, so even though I was really excited to enjoy my delicious Maui Wowie, the Bare Burger Supreme that arrived in its stead did not disappoint. However, getting the wrong size order of fries on top of this led me to do something that I rarely do, and I
called the venue. I'm not sure if the person I was talking to couldn't hear me, didn't understand me, or was just in a bad mood, but instead of getting any help with my issue, the guy on the phone tried to charge me for an order of fries to be sent out as soon as possible.
Frustration rising inside me, I instead decided to take an alternate route to voice my displeasure, and I sent a quick response in for my customer service survey from Delivery.com. I was really surprised when the next day, I got an extensive email from the web-based ordering service, both apologizing for the problem, refunding my money, and then asking me to give the manager a call on his cell phone.
Surprised and elated at this turn of events, I gave the manager (a gentleman by the name of Mishi) a call, and he apologized for the problem. Then, going one step beyond this already extensive and very much appreciated customer service, Mishi then offered to provide my friend and I with a free meal during my next visit or delivery order. I was almost rendered speechless, as this type of customer service, especially here in New York City, is a very rare thing indeed. I thanked him very much, and left what could have been an experience that left a bad taste in my mouth, instead feeling like I like Bare Burger even more than I did before.
It is amazing how far a little bit of quality customer service can go in making a loyal customer appreciate you even more, and the fact that I am blogging about it should just go to show how very appreciative I am. There is a reason why Bare Burger is tops on my list of New York City burger joints, and this experience just adds to my love for them.
Tuesday, June 12, 2012
Sunday, January 15, 2012
Giants Fever
One thing that is interesting about living in New York City is watching how crazy people get during the NFL playoffs if a New York team is still alive and striving to win the Super Bowl. The Jets didn't even make the playoffs, so their fans are at home nursing their wounds and trying to stay hopeful for next year, but the New York Giants are another story entirely.
After being somewhat lackluster for the majority of the regular season, the New York Giants have decided to emulate their previous Super Bowl run and have been playing some great football. The Giants continued that on Sunday, smashing the defending Super Bowl Champion Green Bay Packers. It reminded me of watching someone play football with their kid brother. The Packers, despite their regular season domination of most of the league, had no answer for the Giants on defense. Offensively, the Packers looked rusty, and their timing seemed off. They long layoff that Rodgers had seemed to hurt him in this game, and despite some nice throws and rushing, he did not perform up to his usual self. Further, the Green Bay Packers at times appeared to have never seen a football, dropping balls left and right all over the field. The Giants won, and have put the remaining playoff teams on notice - this team is for real.
Next week the Giants will play in the NFC Championship, where they will take on a San Francisco 49'er team that is looking very good. It appears that both teams are peaking at exactly the right time, and New York Giants' fans should get to witness a great contest. With a little luck, the Giants are only one victory away from returning to the Super Bowl, being held this year in Indianapolis (Indy fans should get excited about hosting the game, mainly because they haven't seen a good game since Peyton got injured).
After being somewhat lackluster for the majority of the regular season, the New York Giants have decided to emulate their previous Super Bowl run and have been playing some great football. The Giants continued that on Sunday, smashing the defending Super Bowl Champion Green Bay Packers. It reminded me of watching someone play football with their kid brother. The Packers, despite their regular season domination of most of the league, had no answer for the Giants on defense. Offensively, the Packers looked rusty, and their timing seemed off. They long layoff that Rodgers had seemed to hurt him in this game, and despite some nice throws and rushing, he did not perform up to his usual self. Further, the Green Bay Packers at times appeared to have never seen a football, dropping balls left and right all over the field. The Giants won, and have put the remaining playoff teams on notice - this team is for real.
Next week the Giants will play in the NFC Championship, where they will take on a San Francisco 49'er team that is looking very good. It appears that both teams are peaking at exactly the right time, and New York Giants' fans should get to witness a great contest. With a little luck, the Giants are only one victory away from returning to the Super Bowl, being held this year in Indianapolis (Indy fans should get excited about hosting the game, mainly because they haven't seen a good game since Peyton got injured).
Sunday, November 20, 2011
Giants Lose to the Eagles, Jets Lose to the Broncos
It wasn't a great week for those NFL fans living in New York City who root for local teams (which you should). Both of New York's professional football teams lost games that they were expected to win, and both in some pretty spectacularly horrible ways.
Let's start with the NewYork Jets. Sanchez had another disappointing game, and the Jets lost to the surging Denver Broncos. I do not know what Tim Tebow has going out there in the Mile High City, but he has the Broncos inspired, and his run of 20+ yards to give Denver the lead and the victory will certainly keep them inspired. Denver is now 5-5, and the Jets have the same disappointing record as well.
The Giants appeared to have an easy victory this weekend, as they were playing a reeling Philadelphia Eagles team that was without starting quarterback Michael Vick (out with a rib injury). Backup Vince Young (yeah, he still plays) took his spot, and it seemed like the Giants were poised to get a win, which they desperately needed to try and maintain pace with the Dallas Cowboys, who had beaten the Washington Redskins earlier in the day an an exciting overtime thriller.
Unfortunately for the Giants, no one told Philadelphia that they were supposed to get beaten today, and Philly came out and pulled off a 20-13 victory, sealed when Eli Manning got blindsided and fumbled the ball away on what appeared to be the Giant's tying drive at the end of the fourth quarter. The Eagles then pulled off a spectacular running play of over 60 yards to ice the game, and the Giants went into the locker room as losers yet again.
Anything NYC this might be, but I sure would prefer to write about some New York victories in the National Football League, as opposed to both of our teams getting beaten. Hopefully, there will be some good news in the future.
Let's start with the NewYork Jets. Sanchez had another disappointing game, and the Jets lost to the surging Denver Broncos. I do not know what Tim Tebow has going out there in the Mile High City, but he has the Broncos inspired, and his run of 20+ yards to give Denver the lead and the victory will certainly keep them inspired. Denver is now 5-5, and the Jets have the same disappointing record as well.
The Giants appeared to have an easy victory this weekend, as they were playing a reeling Philadelphia Eagles team that was without starting quarterback Michael Vick (out with a rib injury). Backup Vince Young (yeah, he still plays) took his spot, and it seemed like the Giants were poised to get a win, which they desperately needed to try and maintain pace with the Dallas Cowboys, who had beaten the Washington Redskins earlier in the day an an exciting overtime thriller.
Unfortunately for the Giants, no one told Philadelphia that they were supposed to get beaten today, and Philly came out and pulled off a 20-13 victory, sealed when Eli Manning got blindsided and fumbled the ball away on what appeared to be the Giant's tying drive at the end of the fourth quarter. The Eagles then pulled off a spectacular running play of over 60 yards to ice the game, and the Giants went into the locker room as losers yet again.
Anything NYC this might be, but I sure would prefer to write about some New York victories in the National Football League, as opposed to both of our teams getting beaten. Hopefully, there will be some good news in the future.
Wednesday, November 16, 2011
Shooting at a Nightclub
UGH! I get so tired of reading about stupid stuff that people do, hearing about it on the radio, or worse, watching it on television. Today I get to hear about how three people were shot (one died) at a local New York City nightclub.
Of course, you are probably thinking like I was that this is a tragedy, and you probably wonder if anyone else was hurt, if they had families, or what started the whole thing? However, apparently the local news doesn't care about it, nor any national network. No, apparently the big story is that a NFL player or three was there during the shooting.
Don't worry fantasy football players, bookies, sports fanatics, or ESPN watchers - these players are just fine, albeit likely a bit shook up. As for anyone that cares about the news, you are out of luck. The news would rather focus on the potential impact of the shooting on the game on Sunday than to worry about the dangers of a shooting in Chelsea or the impact on the victims families.
Ridiculous.
Of course, you are probably thinking like I was that this is a tragedy, and you probably wonder if anyone else was hurt, if they had families, or what started the whole thing? However, apparently the local news doesn't care about it, nor any national network. No, apparently the big story is that a NFL player or three was there during the shooting.
Don't worry fantasy football players, bookies, sports fanatics, or ESPN watchers - these players are just fine, albeit likely a bit shook up. As for anyone that cares about the news, you are out of luck. The news would rather focus on the potential impact of the shooting on the game on Sunday than to worry about the dangers of a shooting in Chelsea or the impact on the victims families.
Ridiculous.
Saturday, November 12, 2011
Musicians in NYC: How Do They Manage?
Sometimes when I am walking the streets of New York City, I encounter a musician on the street carrying some giant instrument in hand or on a back, and I cannot help but cringe and think how much easier life would be if NYC were a city where you could just load up your gear into a car or truck and be right on your way.
I mean, seriously, how in the world do these young kids manage? I cannot picture myself lugging a giant instrument around all day on my back, navigating crowds of tourists, packed subway cars, and all of the walking that goes along with getting anywhere in New York City (no matter how much public transportation there is).
I have to say that I find the whole thing quite impressive, and also a real indicator of passion and love for music. After all, if you do not love your instrument or playing it, the incredible burden of hauling it around everywhere will certainly give the not-so-passionate musician pause, and likely lead to them to at the very least switch instruments, if not give up on playing music altogether.
So my fellow New York City dwellers, the next time you see someone struggling with a heavy instrument case or looking like they are going to pass out from the weight on the subway, give them a helping hand or the seat that you do not really need, and help keep their passion alive. You never know when we might be teetering on the brink of losing the next musical genius due to the nature of life in New York, and let us all try to help prevent that from ever happening.
I mean, seriously, how in the world do these young kids manage? I cannot picture myself lugging a giant instrument around all day on my back, navigating crowds of tourists, packed subway cars, and all of the walking that goes along with getting anywhere in New York City (no matter how much public transportation there is).
I have to say that I find the whole thing quite impressive, and also a real indicator of passion and love for music. After all, if you do not love your instrument or playing it, the incredible burden of hauling it around everywhere will certainly give the not-so-passionate musician pause, and likely lead to them to at the very least switch instruments, if not give up on playing music altogether.
So my fellow New York City dwellers, the next time you see someone struggling with a heavy instrument case or looking like they are going to pass out from the weight on the subway, give them a helping hand or the seat that you do not really need, and help keep their passion alive. You never know when we might be teetering on the brink of losing the next musical genius due to the nature of life in New York, and let us all try to help prevent that from ever happening.
Friday, November 11, 2011
Ah, Rats!
The title of this blog is Anything NYC, so this post is going to be about something truly random that I encountered while walking along Broadway. It was a sewer cover, with half of a rat sticking out of it. Now, to elaborate, the rat had been ran over and it was a bit of a gory sight. However, it stayed there all day long, and I expect it to still be there tomorrow.
It got me to thinking about how many rats there are in this city, and how mean they are. If you are not in New York City, you may have encountered a small rat or the occasional mouse, but let me assure you that they are nothing like the beasts that roam the street, buildings, subways, or sewer tunnels in this city. They are big, mean, and bold, and not exactly anything that you want to encounter ever.
My question in the end was simply this: How many rats are in New York City? I have not been able to find any information, but have seen several stories and articles suggesting that there may be as many rats as people. If so, highly disturbing, but if not, I bet it is fairly close.
Be careful out there NYC! Crime on the streets is always a possibility, but a rat attack is too! Stay safe!
It got me to thinking about how many rats there are in this city, and how mean they are. If you are not in New York City, you may have encountered a small rat or the occasional mouse, but let me assure you that they are nothing like the beasts that roam the street, buildings, subways, or sewer tunnels in this city. They are big, mean, and bold, and not exactly anything that you want to encounter ever.
My question in the end was simply this: How many rats are in New York City? I have not been able to find any information, but have seen several stories and articles suggesting that there may be as many rats as people. If so, highly disturbing, but if not, I bet it is fairly close.
Be careful out there NYC! Crime on the streets is always a possibility, but a rat attack is too! Stay safe!
Friday, November 4, 2011
Macaroni and Cheese
You know what I love about NYC - the wide variety and options there are when it comes to getting something as simple as macaroni and cheese. Now most people grew up eating box macaroni, where you boiled some water, poured in a packet of powder, added milk, and gobbled it up. This macaroni was great, but it absolutely cannot compare with the wonders that New York City has to offer when it comes to this fine and tasty dish.
It seems like anywhere you go in the city you can find this delectable dish prepared in a different way, and it is all so good. Since I live in the Village, I often wander around there where you have S'Mac, Macaroni Macaroni, and MacBar, all of which offer some tasty goodness. Another great place there for a sit down mean is Home, where their baked macaroni and cheese is sure to delight.
Today I ventured to the Murray Hill area, where I encountered a 5 cheese macaroni and cheese that was delightful indeed. While grabbing a beer at Highland Park, I noticed it on the menu, so of course I tried it out. It was so delicious, cheesy, and perfectly cooked, that I ate the whole thing in the blink of an eye.
This has made me decide that I am going to go on a quest, and seek out all of the best macaroni and cheese in the city. The great thing about NYC is that I can spend a lifetime doing just that!
It seems like anywhere you go in the city you can find this delectable dish prepared in a different way, and it is all so good. Since I live in the Village, I often wander around there where you have S'Mac, Macaroni Macaroni, and MacBar, all of which offer some tasty goodness. Another great place there for a sit down mean is Home, where their baked macaroni and cheese is sure to delight.
Today I ventured to the Murray Hill area, where I encountered a 5 cheese macaroni and cheese that was delightful indeed. While grabbing a beer at Highland Park, I noticed it on the menu, so of course I tried it out. It was so delicious, cheesy, and perfectly cooked, that I ate the whole thing in the blink of an eye.
This has made me decide that I am going to go on a quest, and seek out all of the best macaroni and cheese in the city. The great thing about NYC is that I can spend a lifetime doing just that!
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